REFUND POLICY
Host Policy Requirement
Every Host must state a cancellation policy visible to Guests at the time of booking.
Guest Responsibility
Guests must read and understand the Host’s policy before confirming their booking.
Host Fault
If a booking is not honored due to a Host’s error (e.g., double booking), the Guest receives a full refund.
Guest Misrepresentation
If the Guest misrepresents details (extra Guests, pets, age, etc.) and the Host refuses check-in, the Guest forfeits their refund.
Non-Refundable Service Fees
Guest Service Fees are non-refundable once a booking is confirmed, even if the booking itself is refundable.
Extenuating Circumstances
Guests must not cancel via dashboard. Instead, contact contact@campnstay.com for review.
Refund Processing
Approved refunds will be credited to the original payment method. Processing times vary by bank/payment provider.
Contact Us
For any questions regarding this Privacy Policy, you can reach us at: Email: contact@campnstay.com
